IT has a credibility problem – from C-suite stakeholders to individual contributors – who have come to associate IT with bottlenecks, frustration, constraints, and cost overruns. Yet, for many organizations, technology is the business, and it needs to be understood as a critical enabler in every stage of the business cycle, from the front line to the back office.

Based on his experience working with technology leaders, the author, partner with Bain & Company in Chicago, describes how visionary leaders bridge the gap between technology and business.

Bridging the Leadership Gap Between Tech and Business
By Will Poindexter
MIT Sloan Management Review, July 2019